IFIC Job Circular 2016

Company/Organization : IFIC

Job Type: Private Job.

Total Posts: see the circular

Last Date Of Application: 10-12-2016

Job Title: Call Center Executive

Job Responsibilities:

• Handle customer queries and complaints effectively and efficiently.
• Diagnosis and troubleshooting customer complaints and provide solutions within defined SLA.
• Answer phone calls with politeness, friendly tone and enthusiasm.
• Provide “One Call Service” on all calls.
• Provide proper and constructive feedback from customer for the improvement of the organization.
• Achieve daily quantitative targets and the service levels.

Job Requirements:

• Minimum Graduation from any reputed university.
• Experience in the same kind of job will be preferred.
• Good command in oral and written communication skills in Bangla and English.
• Very good Computer Literate.
• Well groomed, pleasant and friendly personality.
• Effective listening skills.
• Team player and self motivating.

Salary: Tk. 15000

Send Your CV To mhadi.ebl@gmail.com. Applicant must enclose his/her Photograph with CV.

Application Deadline: December 10, 2016

Company Information
IFIC Bank Limited
Marketing Service Provided By : Mhadi Enterprise